Terms and Conditions

  • ALL ORDERS WITHIN AUSTRALIA INCUR A FLAT POSTAGE AND HANDLING FEE OF $15.00
  • Minimum Credit Card order is $20.00 AUD
  • All prices may be subject to change without notice.
  • A shipping and handling fee is charged on all orders and detailed separately on your invoice.
  • A processing fee will also be charged on all cards.
  • Payment must be in Australian Dollars.
  • Payment in full of the invoice amount is required before your order will be sent to you.
  • Payment may be made by credit card and direct bank transfer
  • Payment can also be via cheque mailed to us or in person by cash
  • In all cases payment details must include your name, Order Number and Order Date.
  • We do not guarantee that all items will be in stock. We will advise you if a product ordered cannot be supplied.
  • We will endeavour to dispatch your order within 48 hours of receiving payment.
  • We will use Australia Post to deliver your order to the delivery address detailed on the order.

GOODS DAMAGED DURING DELIVERY

  • You should check your order for any damage immediately upon receipt.
  • If any items are damaged, please make a claim directly to Australia Post.

RETURN OF GOODS

  • All items sold by AA Victoria CSO are so so in good faith and with the greatest care.
  • The Central Service Committee has a no returns, no credits, no refunds policy. Each item bought through the AA Victoria CSO is done so with the acceptance of that policy by the customer.
  • Any query relating to your purchase must be made within 10 days of dispatch of your order and include your Invoice Number.